Traditional call center training practices, such as PowerPoint presentations or trainer demonstrations, are broken. They rely on memorization, which inevitably leads to mistakes, questions, and lost money.
That’s why we created the Find & Follow Training Framework — a radically modern approach to developing knowledgeable, consistent, and efficient agents faster than ever before.
During the webinar, you will learn:
- How Find & Follow results in less stress, more consistent results, and more agile agents
- Examples of how Find & Follow has decreased training time by more than 50% while improving performance
- Why the Find & Follow Framework works just as well for remote training as in-person training
- How to build and run a Find & Follow Training Program that gets new agents up and running in 30 days or less
Traditional call center training practices, such as PowerPoint presentations or trainer demonstrations, are broken. They rely on memorization, which inevitably leads to mistakes, questions, and lost money.
That’s why we created the Find & Follow Training Framework — a radically modern approach to developing knowledgeable, consistent, and efficient agents faster than ever before.
During the webinar, you will learn:
- How Find & Follow results in less stress, more consistent results, and more agile agents
- Examples of how Find & Follow has decreased training time by more than 50% while improving performance
- Why the Find & Follow Framework works just as well for remote training as in-person training
- How to build and run a Find & Follow Training Program that gets new agents up and running in 30 days or less
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