Solution

Discover the Knowledge Ops Platform difference.

Learn a new way to work, train, and support employees.

Launch confidently with one-on-one support at every step.

Check out the platform features catalog for quick reference.

Discover the Difference

Use Cases

Industries

Contact Centers

Explore Customer Stories

Objectives

Employee Performance

Employee Training

Digital Transformation

Change Management

Internal Operations

Customer Self-Service

Succession Planning

Explore Customer Stories

Resources

Where to Start

What is Knowledge Ops?

What is Find & Follow?

Knowledge Ops Maturity Model

Get the Find & Follow Book

All Resources

Weekly Webinars

Find & Follow Book

Learning Center

Guides + eBooks

Partner Program

Get the Find & Follow Book

Pricing

Get a Demo

UPCOMING WEBINAR | MARCH 21 @ 12:00 PM ET

Masterclass: How to Build a Knowledge Operations Strategy

With the right strategies in place, business leaders can transform the way their teams work and train, and create an engaging and productive work environment.

In this webinar, Greg and Jonathan DeVore will outline how to build a Knowledge Ops Strategy that empowers every employee to work like an expert.

In this webinar, you will learn:

The challenges of operational knowledge transfer
The methodology, tools, and teams behind effective Knowledge Operations
The impact on AI implementations
Cost savings and ideas for where to start

UPCOMING WEBINAR | MARCH 21 @ 12:00 PM ET

Masterclass: How to Build a Knowledge Operations Strategy

With the right strategies in place, business leaders can transform the way their teams work and train, and create an engaging and productive work environment.

In this webinar, Greg and Jonathan DeVore will outline how to build a Knowledge Ops Strategy that empowers every employee to work like an expert.

In this webinar, you will learn:

The challenges of operational knowledge transfer
The methodology, tools, and teams behind effective Knowledge Operations
The impact on AI implementations
Cost savings and ideas for where to start

Can't make the live webinar? No problem! We'll send all registrants a recording of the webinar and a copy of the slides.

Meet the Hosts

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Greg DeVore

CEO

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Jonathan DeVore

Head of Implementation

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John Julien

Director of Marketing

About ScreenSteps

ScreenSteps is the world’s first Knowledge Operations Platform, an AI-powered software designed to help teams capture, transfer, and maintain operational knowledge.

The Knowledge Ops Platform, paired with the Find & Follow Framework, helps businesses escape tribal knowledge and deliver findable, followable, and scannable knowledge resources that empower employees to handle any process, no matter the complexity or pace of change.