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ON-DEMAND WEBINAR

Extreme Makeover: Digital Guides Edition

Developing digital guides that employees can easily find and follow is both an art and a science.

Too much detail results in information overload. Not enough detail results in confusion. 

Both result in costly mistakes, employee frustration, and a poor customer experience.

In this webinar, you'll learn how to transform your existing documentation into effective digital guides that employees can easily find and follow, even with limited experience.

This webinar will cover:

  • Why it is important to design digital guides that are easy to find and follow

  • How to create digital guides that are findable, followable, and scannable

  • How to use digital guides to climb the Knowledge Ops Maturity Model

  • How to update your existing documentation into efficient and effective digital guides

Fill out the form to watch the webinar recording. 

Watch the webinar

Developing digital guides that employees can easily find and follow is both an art and a science.

Too much detail results in information overload. Not enough detail results in confusion. 

Both result in costly mistakes, employee frustration, and a poor customer experience.

In this webinar, you'll learn how to transform your existing documentation into effective digital guides that employees can easily find and follow, even with limited experience.

This webinar will cover:

  • Why it is important to design digital guides that are easy to find and follow

  • How to create digital guides that are findable, followable, and scannable

  • How to use digital guides to climb the Knowledge Ops Maturity Model

  • How to update your existing documentation into efficient and effective digital guides

Fill out the form to watch the webinar recording. 

About the speakers

About-Headshots

Greg DeVore

As Founder and CEO of ScreenSteps, Greg has been involved with knowledge management and training for over 20 years. 

Greg believes in finding efficiencies in business operations and has helped to create the Find & Follow Training Framework.

About-Headshots (2)

Jonathan DeVore

As the Director of Transformational Services, Jonathan has helped implement Find & Follow Training at countless organizations.

He spends his days hands-on with customers, helping to create training programs that develop knowledgeable, consistent, and efficient employees in 30 days or less. 

About ScreenSteps

Some procedures in a business are complicated. We may not always be able to simplify the procedure, but we make it simple to follow a complicated procedure. ScreenSteps’ purpose is to improve the lives of your employees, trainers, and company leaders at work — by providing knowledge base and performance support software that makes it simple to follow complex procedures so you save time and money.