Get a Demo
Knowledge Ops Platform
Back
Platform Overview
Capture Knowledge
Back
Rapid Authoring Tools
Article Types
Troubleshooting Guides
Standard Operating Procedures
Call Flows
Custom Courses
Access Knowledge
Back
Google-like Search
Browser Extension
Integrations
Manage Knowledge
Back
Analytics
Permissions Management
Authoring Management
Notifications
Certifications
Features Catalog
Find & Follow Framework
Back
How It Works
Resources
Back
The Book
The Course
The Webinars
Implementation Help
Resource Center
Coaching
Pricing
Solutions
Back
Industries
Back
Contact Centers
Credit Unions
Banks
Farm Credits
Use Cases
Back
Improve Training
Boost Performance
Succession Planning
Digital Transformation
Change Management
Internal Operations
Customer Self-Service
Customer Stories
Learning Center
Our Company
Back
About Us
Careers
Support
Sign In
Demo Videos
Contact Us
Get a Demo
ScreenSteps

The Knowledge Champion

A newsletter by Greg DeVore, CEO & Founder of ScreenSteps

headshot

Every organization needs a knowledge champion.

Someone who will rise up and challenge the status quo of reliance on tribal knowledge or documentation that no one ever uses.

Someone who is committed to creating an environment where employees and customers can find & follow the information they need, without having to ask a supervisor or the help desk for assistance.

Someone who is determined to enable employees and customers to accomplish great things without having to become experts first.

In this newsletter, I'll share monthly thoughts, insights, examples, and best practices to implement and sustain knowledge operations to transform the way we work.

Topics covered in this newsletter

report

Knowledge operations

training and launch

Knowledge management

annotations

Building a Find & Follow Organization

05

Employee training & performance

Join the Mailing List

Greg speech

About Greg DeVore

Greg is ScreenSteps’s leading maestro (and the CEO). After working professionally in the film music industry, he swapped music notes and scales to build a new masterpiece. In 2003, he co-founded Blue Mango Learning Systems with his brother, Trevor. Together they researched the training process in the ultrasound industry, which laid the groundwork for what would eventually become ScreenSteps.

Greg loves working with the ScreenSteps team and customers to create Find & Follow Organizations with repeatable training systems that develop knowledgeable, consistent, and efficient employees in as little time as possible.

Connect with Greg on LinkedIn

Greg speech