ScreenSteps

Template to help you outline your call center procedures into clear call flows

Start outlining your call center's call flows with this Core Call Flow Template. This template helps you break down the different parts of a call flow so that you don't miss a step.

How will you use the template?

When you fill out this template, it will help you:

  • Outline your call center call flows
  • Gather important information for your call procedures
  • Turn company procedures into step-by-step call flows for agents
  • Avoid excluding critical parts of your call flow

What happens when you fill out this form?

Once you fill out this form, you will be taken to a page where you can access the template. Before filling out the template, you'll want to make a copy of the template for your personal use.

We'll also send a copy of the template directly to your inbox for easy access in the future.

Start outlining your call center's call flows with this Core Call Flow Template. This template helps you break down the different parts of a call flow so that you don't miss a step.

How will you use the template?

When you fill out this template, it will help you:

  • Outline your call center call flows
  • Gather important information for your call procedures
  • Turn company procedures into step-by-step call flows for agents
  • Avoid excluding critical parts of your call flow

What happens when you fill out this form?

Once you fill out this form, you will be taken to a page where you can access the template. Before filling out the template, you'll want to make a copy of the template for your personal use.

We'll also send a copy of the template directly to your inbox for easy access in the future.